Refund and cancellation policy:
1. No Cancellation Policy:
Please be aware that once you have used our services or bought our products, cancellation requests cannot be honoured. We adhere to a strict no- cancellation policy in order to fulfil our commitments and provide the services as scheduled.
2. Extra-ordinary cases:
We will assess each case individually if there are truly extraordinary circumstances that prohibit us from providing the services as per the agreement. We will start the refund procedure if and only if we decide that the circumstances warrant a refund.
3. Grievances:
Please get in touch with our customer service team by writing to info@iracoaching.com if you think there is a reason to deviate from this policy or if you have any questions about the services offered. We’ll look into the situation carefully and try to come to a decision that is mutually agreeable to both of us.
4. Legality of terms:
This Refund and Cancellation Policy complies with all applicable laws and rules in your jurisdiction that control refunds and cancellations.
5. Alterations to this Policy:
This Refund and Cancellation Policy may be changed at any time by us. Any changes to the policy will be announced on our website, and as of the posting date, all services and goods will be covered by the new terms.
Contact Us for any clarifications at info@iracoaching.com and we will readily assist you with any inquiries or concerns.